Shipping policy

Overview

At House of Riga, we aim to provide a smooth and reliable shipping experience. Each order is carefully processed, quality-checked, and securely packed before dispatch to ensure it reaches you in perfect condition.

We partner with trusted courier services to deliver your orders safely across India and internationally.

Shipping Locations

We offer Pan India shipping
We also ship internationally to selected countries
Shipping availability can be checked at the time of checkout

Delivery Timelines

Domestic orders are typically delivered within 3–7 business days
International orders may take longer depending on the destination, customs clearance, and logistics conditions

Please note that delivery timelines may vary during peak seasons, festive periods, or due to unforeseen circumstances beyond our control.

Order Processing & Dispatch

Once your order is placed, it is processed and prepared for dispatch
All products go through quality checks before shipping
After dispatch, you will receive a tracking ID via email or SMS

You can track your order using the provided tracking details.

Shipping Charges

Domestic shipping charges (if applicable) will be shown at checkout
International shipping charges are calculated based on destination and order weight

International Orders

All international orders are shipped on a prepaid basis
Additional charges such as custom duties, taxes, or import fees (if applicable) must be borne by the customer at the time of delivery
Delivery timelines may vary depending on customs and local regulations

Delays & Liability

While we strive to deliver all orders within the promised timelines, delays may occur due to:

High order volumes during sales or festive seasons
Logistics disruptions
External factors such as weather, public restrictions, or customs clearance

House of Riga shall not be held liable for delays caused by such circumstances, but we will always keep you informed in case of any significant delay.

Order Receiving Guidelines

To ensure a smooth experience:

Please ensure your shipping details are accurate while placing the order
In case of a damaged or tampered package, we recommend recording an unboxing video at the time of delivery
This helps us resolve any issues with courier partners efficiently