Privacy policy

Overview

At House of Riga, we are committed to protecting your privacy and ensuring a safe shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you interact with House of Riga, we may collect the following types of information:

Personal Information

Name
Contact number
Email address
Shipping and billing address

This information is collected when you place an order, create an account, or contact us.

Log Data

When you visit our website, we may automatically collect certain information such as:

Device type and browser
IP address
Pages visited and time spent
Actions like adding to cart or wishlist

This helps us understand user behavior and improve our services.

Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Improve website performance
Provide a personalized shopping experience

You may choose to disable cookies through your browser settings; however, this may affect certain features of the website.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Communicate order updates and customer support
Improve our products, services, and website experience
Send promotional offers, updates, or marketing communication (only with your consent)
Detect and prevent fraud or unauthorized activity

We may contact you via SMS, email, or calls for order-related communication or updates.

Sharing of Information

We may share your information with trusted third parties for operational purposes, such as:

Payment gateways
Logistics and delivery partners
Marketing and analytics services

These third parties only access your information to perform specific tasks and are obligated to keep it confidential.

Data Security

We take appropriate security measures to protect your personal information.

While we use commercially reasonable methods to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of such third-party websites. We recommend reviewing their policies before sharing any personal information.